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Worst customer service ever!!! - Review by citysearch c | Macforce

Macforce

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Worst customer service ever!!! 6/1/2009

This is the worst customer service I have ever dealt with. I took my computer in for a simple fix and a couple questions and the guy was treating me like a two year old, snarking at any question I asked and acting to cool to give a straight answer. I had them do the minimal fix to secure my data and they ended up charging me twice, and then when I called about the double charge they acted like it never happened and said the transaction didn't exist in their system. The manager was as rude and difficult as the clerk to deal with. I went to the mac store and got what I needed fixed for 38 dollars instead of the 130$ they had quoted me. I suggest unless you want to be disrespected and overcharged to never go to here. I will never go back. I would give a -1 on the star rating if it let me. Pros: you can decide to never go back. Cons: Rude cutomer service, overpriced more
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