We have received the worst possible service from this Doctor & her office staff. We got an appointment for Saturday but as we couldnt have made it we asked for change of dates and it went like this - \r
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Us: We won’t be able to make it on Saturday\r
Office Asst: When can you come? (laughing)\r
Us: Can we get on Sunday?\r
OA: You got it, what time you want to come? (laughing)\r
Us: 2:00 PM\r
OA: you got it (laughing)\r
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We reached the office at 1:30PM hoping that we will finish up with our documentation early, but the office was closed. Then we waited for half an hour thinking this might be their only appt on Sunday so they will come at the time of appointment but NO, no one showed up. Then we started calling them, but no luck. Then we called the On-Call doctor, and we finally were able to talk to a person and that was Dr. Bhasin. We thought we will get some better explanation but she panicked just hung up the phone. Then we tried again and she said I don’t have any appt for today in my calendar, the office staff must have made a mistake. We thought ok that make sense. Then she promised us that someone will call us on Monday and will give us an appt on the same day. But no one called and when we tried to reach them there was no one to answer our call. \r
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The most important thing about this appointment was this appointment was regarding Immigration. And due to the nature of the appt any responsible person would have handled the case properly.\r
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So I would suggest keep as far away as you can from this people.\r
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All the very best to her regular patients and I hope it doesn’t happen to them. \r
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Thanks to the Dr. for not seeing us. \r
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PS: I had to rate her +ve 1 as there is no -ve rating available & it wouldnt allow me to publish the review without rating.
Cons: I bet if Dr. had seen us I would have a long list...
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