I took my dog in and when I picked him up I was told that everything was fine and he was perfectly calm. I know that is not true, because like several other dogs, he does not like the face cutting that much. I take him to the office and he is acting strange, not like himself. A day and a half later after being completely under my supervision and care I am running my hands through his head and feel something. I separate his hair and find a slice across his head. It was drying up, scabby but still you could tell a few days old at best. I called the salon and they told me that he had cuts on his ears and they apologized for not informing me. He has no cuts on his ears or anywhere else for that matter. They then tell me, if we cut him we would have seen the bleeding. My thoughts exactly, if he would have cut himself or suffered an injury I would have seen the bleeding since I was with him for those 48 hours plus. This is what happened. They cut his head on top with the scissors and/or clippers when my dog moved his head. They then stopped the bleeding, applied some basic first aid, washed him, dried him up and brushed his hair back so it would be hard to see the fresh wound since his hair is very thick and curly. I gave him a bath and dried his hair and it was easy to cover up. They disgust me. They lied point blank because they were terrified of getting sued and of people finding out . So know this, if you take your dog here, this can happen. The time and care I have spent caring for my dog to heal his wound and the scar he will have let alone what he must have went through makes me want to give them a haircut! How can someone screw up like this and then cover it up. This location should be avoided at all costs! Please do not have your dog go through what my dog has gone through. They have done this before in the past I have found out through talking to people. They even said to me after telling me lies that things happen. Terrific. For every great experience you hear there is this you don't hear about and you should know. Slicing a dogs head open is not acceptable. Let alone the other little cuts on his body. They also cut the skin on his privates, bastards! I should go over and give them a haircut but I'm past those days. Just be aware!
Cons: Dishonest and careless!
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