My husband and I went to Best Buy in Mid February to purchase a computer and a tv. The sales person Terry was fun to work with and pointed us toward a MacBook. Which I do love. A month after getting the computer it crashed big time. I spent hours on the phone and got it fixed. a month later the key board went out...again got it fixed but it was gone 2 weeks. Got it back then it really crashed. Again I was on the phone was told by Apple ppl to take it back it was not right. Took it back to Best Buy then the fun started. These ppl are the rudest most arrogant ppl I have ever had the opportunity to work with. Only back up the products they sell if you purchase their service pack. What does that tell me about their confidence in the products they sell. I even called their 800 number and have never gotten a call back. I promised them I would tell everyone I know what poor service they give so buyer be ware....they do not care about customers just the all mighty $$$$.
Cons: Worst Customer Service EVER!!!!!
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