We had our wedding at Terrace on the Park mid- May.\r
The level of service an cooperation we received upfront was terrific. The banquet manager was very flexible and the hall had a great selection for any budget. We were originally booked for 200 guests but ended up with a party of 350, and the hall had a way to accomodate our large party despite of capacity in the room (only drawback- you have to pay full price for kids under 3).\r
The day of the wedding: upon our arrival, my husband and I were greeted by our hosts, Renita and James. They were our go to people in case of problems. Both were very pleasant and accomodating. They showed us to our suite, got us food and drinks, and escorted us around the cocktail room and reception room prior to the guest's arrival. \r
During the cocktail hour, the food selection was very abundant, and everyone enjoyed the food- our only complaint was that we requested a no pork menu, and some of the servers were not educated on the food they were serving, as a result, they were not able to tell our guests that the dishes were all pork free. \r
Everything was smooth sailing from there on but the dessert hour. First of all, one of the ""perks"" of booking your wedding at this venue was your choice of cake for free- not true. My husband and I picked a very simple ivory cake with three large sugar flowers on top. When we arrived at the bakery for our tasting and consultation, we were notified that sugar flowers were not included in the package, and we had to dish out an extra $250 for the few flowers- which would have been bearable had the cake actually looked like what we wanted it to look like. The color scheme on the cake was not as selected, the flowers looked very amateurly done, and the cake didn't look remotely close to what we asked for. In addtion, it was lumpsided, and cracked on one side halfway through our reception- however, that's not really the hall to blame but the bakery they contract with. \r
After the cake cutting, we aksed our hosts for the timing of the venecian table- and we were informed that there will be none- we were informed that we paid for dessert on each table not a separate table with sweets and desserts- that was apparently extra per person- but we were promised a chocolate fountain and a crape station when booking, so we had to argue our way to a dessert table- which was eventually set up for us at no extra cost. \r
All in all, with the small glitch during dessert hour, the hall did a terrific job at catering to our special day. I've attended a large number of weddings within the last few years, and I can unbiastly say that the food and service was superior.
Pros: delicious food, fast service, high level of customization,
Cons: cake not really free, pay for kids
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