The staff is extremely rude, and the seamstress is incompetent.
I had a very delicate bridal dress that needed alteration. Once the staff let me ""in"", asked me to change, the seamstress came in, man-handled my dress and started poking pins without explaining anything - when I asked - she explained a very shoddy quick-fix.
In the middle of all this, another rude staff member snapped and took her away saying another bride needed her dress hemmed NOW. And they asked me to wait. 10 mins of waiting sweating in my dress with pins poked in it - and then I decided to walk out!
Walking out and never going back was the best decision I made. Instead I went to D'Angelo's after reading reviews online - and I recommend you do some background check before going to a bridal store.
Btw, The quality of D'Andelo's is 10 times better and you don't pay more than you would in this shoddy place.
Cons: Rude, Incompetent, Unprofessional
more