Work was paid as agreed and job completed. Problems with the installation surfaced a few days later and despite admitting to having done the work improperly, they have not come back (two months later) to make the necessary repairs. They don't return phone calls, do not show-up as agreed to make the repairs and do not offer an apology or explanation for their failure to live up to their commitment
Pros: polite and professional to get your business
Cons: unreliable and unprofessional once they get paid
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