I got very fast (I did pay extra for the rush but it was even faster than promised) service (less than 24 hours) and my virus riddled ancient PC was restored to more than adequate working order at really reasonable cost and they installed software for me that I had lost and could not get support for from the original vendor. I am very ungeek computersavvy-less and Jesper and his crew were kind, jargon free and very helpful. I could not have been more pleased. I waited two weeks to write this review to make sure the fix was real and it is. Cost me less than the Sony Vaio people were going to charge for just a look-see.
Pros: fast, careful, complete
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