Mgr, Jorge White has his stuff together. His operation was opened early in anticipation of a busy weekend schedule (5/31/09) and I had my truck and was on my way within ten minutes and prior to the official 9AM open. Counter associate, Greg, was helpful and gave me a quick run-thru on the truck details. Return was just as quick. Lot Supervisor, Charles, ran the return operation like a Drill Sergeant, issuing crisp orders on where to park, taking my return info on a hand-held and having me on my again within 5 minutes. Even offered a smile and a hand shake as I left. When I got home my reciept was waiting for me on my e-mail. All-in-all a good experience on what can be one of life's more challenging experiences - moving. Suggestions: If moving in the Boston-Brighton-Allston-Cambridge area, give thes guys a call - early. Have your packing done in advance - if in doubt, go for the next larger truck (I used a 10 footer for a one bedroom move - and I managed to fill it up with standard one-bedroom stuff - throw in a exxtra O/S chair or a few extra boxes and I would have needed the next size. Treat these guys with respect and you'll get the same back.
Pros: Helpful and courteous staff
Cons: No ""on-site"" parking for private auto. Steet prking availabl
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