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Poor communication, quality, & service from this restorer. - Review by citysearch c | Rosine Green Assoc

Rosine Green Assoc

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Poor communication, quality, & service from this restorer. 6/3/2009

I took a valuable print on paper to Rosine Green Associates. Their business card stated that they were accredited, had done work (including paper) for numerous museums & public offices. The studio is located in a home & is filthy & quite unkempt. I asked for examples of their prior work & a work was pulled off of an adjacent shelf. They do not take credit cards, so paid cash and was told to be in touch 5 weeks. 6 weeks later I call & there is no message on the answering machine. I check online & sure enough there is a complaint against the business for non-returned good. I finally get in touch with the owner who claimed my piece was drying. Two days later, I get a call and my piece was now complete. I picked it up and it was clear that is had been rushed. The ink had cracked in spots & overall I felt the job was sub par. Furthermore, dust had dried on the surface of the print. I would not recommend taking any works on paper to Rosine Green Associates. Pros: Price Cons: Poor communication, rushed order, uncleanly ""studio"" more
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