I had outpatient surgery in the Tower. Dr. Cynthia Jones and her operating room/recovery staff were wonderful. Unfortunately I had complications and had to return to surgery. I was required to stay in St. Vincents Hospital Birmingham overnight. I could have stayed home by myself and been in 'good hands' compared to this stay. I had excessive bleeding. I had to call for help and to have my soiled bed changed----no one checked. I had to call three times---a grumpy employee came in and changed my bed each time [after a 30 minute wait] My IV was not working properly. I called the nurse. She agreed that nothing was dripping and an alarm was sounding. She shut off the alarm. She did not fix the IV in my hand. She said,""Won't you be checking out tomorrow?"" She said that ""we"" wouldn't fool with it 'tonight'. I explained that it seemed out of place and my hand was hurting. I was left alone until the next morning. After my doctor came around and checked me, she told me that they would get me ready to go home. I was so glad. I TOOK THE IV OUT BY MYSELF! I couldn't wait to get out of that hospital. The only security that I had in this hospital was that I wouldn't be so far from my doctor should the bleeding start or continue. I can't believe that your nursing staff was so spread out that the care was so poor. I think I just had a night nurse[RN] that didn't expect to 'work' on this shift. This should be a priority in your training and expectations for your employees!
Pros: Great Physician/Surgeon
Cons: Terrible Nursing Staff
more