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absurd staff behavior - Review by citysearch c | Premiere Home Video

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absurd staff behavior 6/7/2009

Totally absurd confrontation with aggressive clerk who accused me of returning the wrong tape in the case. Said our account was cancelled. I was surprised and wanted to understand situation- tried to reason with him, but he was so angry- threatened to call police on my family (husband and 7 yr old son) because we were ""troublemakers"". Absurd. Why would we steal their stupid tape? It wasn't even an accident- it was a tape I'd never seen before- - someone else had obviously had it or switched it out. I even offered to pay for it, but he told me that it was ""too late to make up for it"". Had a yelling match in the store in front of about 20 people. Pros: used to love to spend our money on local business Cons: angry, angry, childish clerk more
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