In a 6 month period, I called to get update twice and each time I was treated rudely. I was even asked "Why was I calling him?" I informed him that I had not called him enough to warrant his abruptness and reminded him of how long it had been without communication with him. He softened up for the rest of the short call, however, his lack of empathy and interest to effectively represent my interests were the only things that were consistent with him.
Pros: none
Cons: rude/ineffective
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