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Unresponsive, not interested in assisting me. - Review by citysearch c | Heritage Realty

Heritage Realty

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Unresponsive, not interested in assisting me. 6/30/2009

I was completely baffled at the difficulty I was having getting basic information about a rental property from this company. Then, I read all the reviews online, and it made sense. I've not found one good review for them to date. They did not respond to my emails for over a week, and then I got a "mailbox full" response. I couldn't get my fax through (unsuccessful) due to problems on their end. Finally I got a terse response from an agent. She appeared not interested in assisting me. I eventually reached the broker, and he refused to give me any of the information I requested. Then, I looked for reviews online about this company and it all made sense. I wonder if the owners of these rental properties are aware of how their management company is dissuading potential renters. Pros: None Cons: Unresponsive, nonchalant, refused to give me information more
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