I recieved a gift certificate from my sister to this spa. I went yesterday and had a pedicure done and my eyebrows. The pedicure was okay, I did not like the chair because it wasn't very comfortable and they put plastic in the tub where your feet go. The worst was when the spa director did my eyebrows. I told her to NOT thin them out and keep the same shape. She completely hacked off my eyebrows leaving me with two litte thin strips of hair. My eyebrows are completely uneven and unshaped. She also burned the side of my face with wax. I have a terrible burn right by my temple. After I told her she ruined my eyebrows she got some makeup and told me she was going to teach me how to fill them in. I didn't need makeup prior to her demolishing my eyebrows. After she seen I was visibly upset, she gave me a gift cert for the cost of the eyebrows. I will never use it because I see no point in going to a place or a spa who does not listen to what the client is asking for. The spa director was positive her vision of opening up my eyes by waxing them off was right. I cannot stress how severely WRONG she was. Do not go to this spa if you want your beauty tech to listen to what you would like them to do, not what they want to do!
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