We moved a two bedroom appartment into a three bedroom house. We have a lot of stuff and easily filled up the whole truck. Despite this, it was an extremely quick operation - a little over four hours total. I chose Elephant Moving because they said they would send four movers instead of the 2 man crew quotes I was getting from other movers. The 4 man crew was on time and they worked amazingly quickly. They were very professional and courteous. Everything got wrapped in blankets and tape and was handled carefully. It was tighly strapped into the truck. No damage at all. It was a great service. I've now moved three times within Austin and this was by far my best experience. I would recommend Elephant Moving to anybody.
Also, the person who handled the reservation over the phone was very polite, sweet, unrushed, and tolerant of me changing my mind a couple of times. It helped make it a pleasant experience.
You can also tell that everybody in the business is concerned about maintaining their reputation. This is a good sign as it translates into good treatment of individual customers. I plan to use them again next year when we anticipate a move to California for my husband's job.
Pros: fast, efficient, careful with my stuff
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