I have been shopping at Heinrich's for years -- and I find their service helpful and friendly. I have never encountered a rude salesperson, but have always been directed in the right direction to find what I am looking for. I have done multiple projects for birthdays, graduations, weddings, etc. and have found it to be the place where I can find just about anything and everything I need. Yes, sometimes you have to look for yourself - but it works because then you learn where things are in the store, etc. It's a good thing. So people, chill out and show a little mercy here - they're a good store & they sell a good product.
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