Our family comes to Santa Cruz every spring, we love the location as this is the closest to the boardwalk and the beach. This year we noticed that management has changed. They were very rude and loud. We request change of rooms as it smells bad, and got a new one that terribly smells like bleach and chemicals to cover the smell of a formerly smoke-room now being billed as a non-smoking room. New manager is shouting orders from the street, very unprofessional.
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