We have been using CC Appliance for many years for purchases and service. This time, our dishwasher was not cleaning the dishes. Serviceman came to fix it and he replaced the ""chopper"" and said that the pump was needing replacement since it leaks to the tune of $500.00. We decided to get a second opinion which we did and the next service guy said that the pump was fine and was not leaking and it should be fine in a 6 year old machine. Also, the ""chopper"" that the previous serviceman replaced should have been just cleaned of impacted food bits and did not need to be replaced. (The first man left the ""broken"" part here for us so I showed it to the second repair fellow what condition it was in.) CCC Appliance tried to rip us off. Caught him!
Pros: Showed up when appointed on time!
Cons: Tried to sell services which were not required.
more