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Poor service for high price - Review by citysearch c | Marciena Inc., Your Complete Retreat Day Med Spa

Marciena Inc., Your Complete Retreat Day Med Spa

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Poor service for high price 5/20/2009

The owner was on a personal call when I arrived. My therapist was late so 20 min after my appointment, she let me into the sauna first. I then waited over half hour in a robe, in the lounge/front lobby, with cameras on me. My massage was bad. She talked throughout and was rough. Was rude and barely eased up when I asked. She used so much oil on my head, I could ssqueeze and drip it out of my hair. Facial was nice, but Yvone (the owner) was rude to me. Even commented negatively about my tattoo. After I dressed, I planned to address my disapointment. But no one was to be found. Worst spa experience ever, worst massage ever. Customer service was horrible. Found this place online. - Pictures are Very deceptive, prices do not reflect service. Pros: Facial Cons: Price, customer service more
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