My husband & I used to eat here 2-3 times each month. I had noticed that the service was always bad (inattentive waiters) but the food was good. However, after this last experience we will not be going back.
I bit down on several pieces of uncooked / undercooked rice in my sushi rolls. When I nicely informed our waitress that some of the rice was not cooked she started arguing in a raised voice that that couldn't be true. I replied that I was not wanting my bill to be changed; I simply thought that they should know so that the batch of rice could be thrown out. She continued to argue that I was making it up and that nothing was wrong!
I am understanding of inattentive service or even something being wrong with my order but to argue and raise your voice to a customer is unacceptable!
Pros: good ambiance & good sushi - sometimes
Cons: horrible service
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