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Dirty with horrible service to boot - Review by citysearch c | West Wind Sacramento 6 Drive-In

West Wind Sacramento 6 Drive-In

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Dirty with horrible service to boot 5/27/2009

For starters the building it's self is poorly maintained, and the restrooms are a nightmare! Parking is not bad besides other customers with no ""drive-in manners"". My husband and I went recently with another couple, our friends decided to pay for us and explanied at the ticket booth. The clerk agreed, then helped us next, and charged us. After parking, we realized what had happened and went back to the ticket booth. The Clerk admitted her mistake but said with out reciepts she could not help us. So we went back to look for the reciepts, and conviently we were not given any. Either of us. So we looked for management and got the assisant manager who was very polite and asked us to come back at the break. When we did we spoke with the manager, who was a young VERY unprofessional woman. We were dragged around in circles the clerk who still at this time was admitting to the transaction was not over in her drawer (of course not), so we had to argue with the rude manager and security for a good 20 minutes when my friend finally settled for two movie passes, when she wanted her money back. Now that we would like to go back and use our passes, we find out they are only good for two movie choices. We got ripped off and were treated like criminals by people who have no place given the opportunity to be in charge of such a special place. It makes me upset that no one would care enough about the drive-ins to hire decent employees. We will continue to go, but will avoid their staff at all costs.... Pros: good price, drive ins are always a fun experience Cons: filthy building and horrible service more
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