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RIP OFF! BEWARE, OVERRATED, Bad Customer Service - Review by citysearch c | Anne Arundel Seafood

Anne Arundel Seafood

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RIP OFF! BEWARE, OVERRATED, Bad Customer Service 5/1/2009

HORRIBLE and WAYY OVERRATED! We have lived in this area our entire lives but had never tried this place. We had found a coupon for buy one entree get the 2nd half off so we thought we'd give it a try one night--huge mistake! I ordered the crabcake and shrimp platter and my wife ordered the crab imperial platter. Both were available either platter or a la carte, the only difference is the platter includes 2 sides. After ordering, paying and sitting down. My wife noticed that it was actually cheaper to buy her meal seperate instead of the platter which makes no sense whatsoever--you'd think it be the other way around. We weren't talking about a few cents here either, it was more than $5 cheaper to buy the crab imperial a la carte and add on 2 sides. We spoke to an employee to see if this was a mistake and maybe the market prices hadn't been changed--ha what a joke! The employee, who turned out to be the owner, did in fact know this was the case and had the nerve to tell us by ordering everything seperate you actually get larger portions of the side items! We explained that this was a first time at their establishment and had no idea how it was set up...her response ""well you'll next time!"" Are you serious? This is how you treat your customers, especially newcomers, unreal! Did i mention that their credit card machine was conventiently broke so we were forced to use THEIR atm machine to pay for our $60.00 dinner plus the $3 atm service charge. I loved the sign they had hanging up on the wall--have a compliment or complaint, ask to see one of the owners, we'd love to hear about it.....what a joke! BEWARE--RIPOFF and OVERPRICED! Cons: food, price, customer service more
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