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Customer Service is NOT a priority - Review by citysearch c | Pei Wei Asian Diner

Pei Wei Asian Diner

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Customer Service is NOT a priority 5/21/2009

Pei Wei has great food, their only downside is their customer service when ordering take out. I had to wait 30 minutes for an order i called in 15 minutes earlier. The staff was rude and acted annoyed, even saying at one point ""fine, i was just trying to make you feel better"" when I declined a complimentary cookie for my 25 minute weight. Things happen and orders get delayed, but there is absolutely no excuse for rude staff. They lost a loyal customer tonight. Pros: Great Food Cons: Customer Service more
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