Every experience I’ve ever had with Tunies has been a miserable, rude one. This morning was my absolute worst experience and I will never go back. We were almost finished with our shopping when I approached an area of the aisle where an employee was standing on a ladder stocking the shelves. The item I was looking for was in the area just below where he was stocking and I was having a hard time seeing what was there. So, it was taking me a few minutes to find what I need. Now, that I’m thinking about it … hmmm … wouldn’t it have been nice if he had offered assistance … perhaps asking if I needed some help finding something … perhaps moving out of the way to help find it???? No. Instead, he begins climbing down the ladder and as he gets right beside me he bellows, “YOU DO NOT TOUCH THAT!”. I jumped, thinking he was speaking to me and ready to drop the bag of rice I was holding. I’m looking at him a bit shocked and then he bellows again, “WHAT? I CAN’T SAY ANYTHING TO YOUR DAUGHTER?”. I turned to look at my daughter, who has been standing right beside me, holding onto my pants leg the whole time I was leaning over looking for rice. She has this terrified look in her eyes with tears welling up. I turned back to him and looked confused. He bellowed again, “YOU’RE HER MOTHER, YOU SHOULD BE WATCHING HER!”. I gathered my thoughts and asked what it was that she had done. He pointed to the shelf and was ranting about how long it takes him to arrange the shelves. I looked back at the shelves and four boxes of rice had been pushed back about a quarter of an inch from the front of the shelf. I’m thinking, “is he kidding me?”. I was so caught off guard, I really didn’t know what to say. Then, I looked up to see a lady standing across the aisle from us shaking her head at him. He turned, saw her, and then began bellowing to her about it. She said to him, “there really is a better way …”. He kept cutting her off and going on and on. At this point, I’m just focusing on my daughter who was sobbing. I knelt down with her and began moving the four boxes back into place. He starting yelling at me to leave them alone. I explained to him that I didn’t want this instance to ruin his whole weekend. He returned to bellowing at the other lady who was obviously trying to explain to him that there is a more humane way to speak to a child. He’s going on and on about how many kids he’s raised … etc. I turned to him and said that I couldn’t believe he would speak to my child that way and I have never met such a rude person and that I have experienced nothing but rudeness since coming to Tunies and that he wouldn’t have to worry about his shelves because I would never be returning. He then began to yell about how I was lucky that the General Manager hadn’t seen her! So, I scooped up my daughter and our things … pushed my cart towards him and told him to have fun putting all my things away. I then walked out. As I was leaving, he was yelling to the manager about us. No employee or manager came out to see if we were okay. Apparently, no one there cared. My little girl sobbed half way home about that man and how he screamed at her so loud and how he scared her. I promised her she would never have to see that man again or Tunies again.
Pros: price and selection
Cons: treats customers horribly
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