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Great Pizza, Horrible Service - Review by citysearch c | Mellow Mushroom

Mellow Mushroom

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Great Pizza, Horrible Service 5/31/2009

I get it, it's a cool pizza place. In fact, it looks like a cool place to work for teen and 20-something year olds. Having worked in the industry for several years, I still can't figure out why this place hasn't gotten it figured out by now. Sure, the product speaks for itself. But the service you receive at this place is just plain awful. In these economic times I find it troubling there are places that still refuse to give the extra effort, or in this case just do their job. This story didn't even involve food, I was unable to get anything on this occasion. My most recent event occured on a not-so-busy saturday night when we weren't even seated for over a half an hour because the host thought we left? Somehow he didn't check the waiting area which was tucked away behind the door. The best was after being sat we were ingnored for 10 minutes. All the while, watching the surplus of servers appear to be having a great time at work. I was beyond mad at this point and walked out. When all was said and done we wasted nearly an hour of a Saturday night and had to go to another restaurant. I would recommend the pizza any day of the week, but stick with the take-out. Maybe the UCF location is a little more on the mark, but this was the last time I will be at the Winter Park location Pros: Great pizza, Great beer selection Cons: SLOW, lack of attention more
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