Neither of the two maids sent to my house spoke english. We had to call the main office to have my directions translated. When I called to schedule the appointment I requested a ""detail"" cleaning (the highest level of cleaning they offer) for a tenant move out. I specifically communicated that a very deep cleaning would be required particularly on the floors and floor boards and a poor job was done on both. I requested to have the oven cleaned and they cleaned the oven but didn't even touch the broiler. They removed screens from my windows while cleaning the window sills, did not replace the screens and did a poor job on several of the sills. My vertical blinds actually looked worse when they were done due to the streaking caused by not being thoroughly wiped down. Items on my nightstand and bookcase were moved so that the furniture surfaces could be cleaned and the items were left strewn on my bed. I can't communicate how disappointed I was in the quality of the work. The only good thing I can say is that when I called to complain they reduced their rate.
Pros: Customer Service
Cons: Poor quality of work
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