They were supposed to file an extension for me and then do my taxes. The extension was not filed, then they sent me a filed extension---on behalf of my parents (diff address, names...AND they did their own taxes on time).
It took 2 weeks for relatively simple taxes and then was twice what I was quoted ($100). When I asked about it, I was told ""Well she likes to charge...."" and the receptionist let the conversation trail off.
I was very very disappointed. They came with good recommendations.
Pros: Very nice employees
Cons: Incorrect papers filed, over budget, late
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