I'm sure you hear mostly complaints however, I just had to inform you that your location at 3201 Buttermilk Rd in Cottondale, AL 35453 was a wonderful and welcoming surprise. My husband and I had stopped for a quick bite to eat! The young fellow behind the counter (John) was very polite (nice to experience in this day) and on each of the tables were little glass containers which had some sort of decorations flowing from it. Also, there was a TV in the corner which was not loud! You felt welcomed. Also, it's the first time that a Senior Discount was applied to the bill. We live in Marietta, GA and were returning from Jackson, MS. From now on we intend to stop at this location, even if for just a Frosty! You can be very happy and pleased of the people representing Wendy's at this location!
Pros: Hospitality excels
Cons: Part of another store
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