My child always asks me to go there, I do sometimes to look at the pets. But I HATE going there, the MANAGER is self centered and rude, he does not even smile. I get such a negative vibe when I walk in there. Employees there change like underwear. More mouses to sell then actual pets. Over priced items. I tried to go in there and feel welcome, it just does not happen. Terrible customer service. I drive 10 minutes to Pet Supplies Plus to get my pet supplies, when they are about 2 minutes from my house. I won't give them any business. Even if I spend $2.00 in there- I should be greeted and waited on every time, I tried them to see how they run business a few times, but they knew me to just walk in and look so they just never bothered. They only seek people who are going to spend alot of money in there. SALES SALES SALES. Have no knowledge of the dogs. They go through a list to get their answers, and most of the time don't know about the animals they sell. POOR QUALITY CUSTOMER SERVICE, OVER PRICED ITEMS.
Pros: Nice to look at
Cons: Management & Customer Service
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