Bridal Gallery has been bought out and the new owners have a lot to learn. The only reason why I am giving them 2 stars is because they gave me a break on my wedding dress.
ALL my bridesmaid dresses came in late (a week and a half before my wedding!!!) And the groomsmen tuxes weren't ready until two nights before wedding! This was because ""it's prom season and they are really busy."" I don't care if it's freaking prom season b/c I ordered these tuxes 3-4 months in advance and there shouldn't be any excuse why they aren't in at least a week before the wedding.
Secondly, they don't know how to measure correctly... 5 groomsmen had to go back and exchange their tuxes... All 9 of my girls dresses were too big. It wouldn't be a problem to get them altered but since they came in so late we had to go through bridal gallery who charged $60-$70 a dress!!! This is almost half of the price we paid for them.
My husband had to return his rental shoes because the pair they gave them had a huge hole on top of it. You would think they would at least look at the shoes before passing them out... Especially to the groom!
The ladies were nice and helpful. But the owner was rude. I think with all the BS they put us through they would at least do free alterations for my bridesmaids or something to satisfy their costumers.
PLEASE save yourself the hassle and don't go through them. Your wedding already takes a lot of planning, don't make it more stressful for yourself.
I just think that your marriage is a happy time and they made me so upset I that I wanted cried. Just do yourself a favor and don't shop here.
more