WE purchased a Birthday Package there in which is supposed to include a host, unlimited drinks to the soda fountain and a room for an hour. We in fact did not get a host, we had to ask for drinks because the fountain is no longer availabe. When our drinks came it was already 30 minutes into the party. The tables were dirty when we got there, like they reused the generic plastice table clothes from a prior party. The package was for 12 ppl. WE had a mom stay to help sence she noticed there was'nt a host. We were told she would be charged the child admission. Which did not happen. When we went up to complain at the end of the party, The manger argued about the point we were not supposed to have a host with the packege and in fact relooked at the coupon we purchased and then realized we were. Didnt seem to care that our drinks came half way into the party, with no ice and flat. Mmm hot soda yummy!! Then he just pretty much blew us off and another employee at the front started being rude and told us we should have not had the party there for our child if we were so unsatisfied. He just kept making rude remarks and the manger didnt care that his employee was being that way to us. I would recommend NOT having your party there for that kind of price you have to pay!! Very Disappointed!!
Cons: Don't Do the Birthday Package there!
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