You know, I've lived in the same apartment for over 5 years with Genesis. The only reason I stay is because I love my apartment. Genesis raises the rent every year by a substantial amount. The tenants that they let move in are typically college students who party and urinate in the halls. Mind you, my building is listed as ""luxury apartments"" and I pay upwards of $1400 a month. Genesis is sluggardly about maintenance calls, and inconsistent about building upkeep. They cannot seem to keep up with bulbs burnt out in the building and elevator. A recent rodent infestation took MONTHS to remedy because Genesis wouldn't take care of the problem. They spring apartment visits on you with less than 24 hours notice, and half the time, after inconveniencing tenants with their requests, don't even complete the task at hand. Recently Genesis decided to refinish the hallway floors...they sanded the floors, leaving dust everywhere. They put a note up in the hallway telling tenants that they were not allowed to leave or enter their apartment due to floor finishing from 10am to 5pm on a Saturday, on a holiday weekend when every single tenant was home. Then they didn't even do anything to the floors. Where are their brains?
Pros: beautiful building architecture, friendly staff
Cons: lazy and uncommunicative staff, tenants wreck the building,
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