We contacted four Toyota dealerships. Hibbard Toyota replied within minutes with what was clearly a message written by its Internet Manager and not an auto-generated response, and answers to all our questions. Mike, the Internet Manager, didn't keep bombarding us with daily follow up emails and phone calls but did touch base with us now and then to see how our decision making process was going. He was very helpful. Two of the other dealerships sent us mindless automated messages every day until we blocked them. One dealership didn't bother to contact us at all. When we went to the dealership we found everyone to be as helpful and friendly as Mike was.
Pros: Quick response, Clear info, Honest and direct
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