Assistant injected too much product in my lips and they looked lumpy. I went back to Dr Schell 8 weeks later to show her. She was impatient and rude. I wanted the product removed. She did that and reinjected more juvederm 2 months after that.. It was overdone again. I cancelled my next appointment and the receptionist told me they were charging my card $500. The office visit is free so she said I had to pay for the unused $500juvederm syringe. I became so angry that they gave in and said they wouldn't charge my card but I was banned from the spa.
Pros: nice coconut hand lotion
Cons: big employee turnover, surgeon incompetent, overall rudeness
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