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Beware - poor customer service and pressures you - Review by citysearch c | Dr Shel Wellness & Medical Spa

Dr Shel Wellness & Medical Spa

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Beware - poor customer service and pressures you 5/17/2009

I went to this establishment to find out more about a certain laser procedure and how much it would cost, since prices were not listed online or otherwise told up front. During the consult with "Dr. Shel" I felt I was being pressured into undergoing the procedure when I'd barely had enough time to process the information given to me in a few short minutes. I said I needed to think about it first, because the procedure was quite expensive. As I was leaving, the front desk wanted me to pay for this procedure upfront without having even scheduled it yet. When I again said I needed to think about this decision before scheduling, let alone paying for it, they acted like this was unheard of. I finally got out of there, but not without having to pay a $75 "consult fee", also never mentioned to me before coming in. more
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