I searched all over Long Beach, trying to find a reliable value-priced service department for my car. It seems that you always look as far away as you can, because the neighborhood shop can't possibly be good enough.\r
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Gretchen's is. They're open early and late and will make arrangements when I can't make it during normal hours. They are the first shop I've been to, since I worked at an auto shop (30 years ago!), that actually calls when the car is done, or when it needs more than the estimate (rarely). They keep their promises.\r
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They don't even laugh when I bring in my 11 year old, 200,000 mile Isuzu for repairs. Better yet, they keep it running and so I keep coming back.\r
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The flowers (for my wife) are nice. The car wash before they give it back to me is fine. The crew is friendly and entertaining. They'll give you a ride to work or home, if you can't stay with your car. They also offer free towing, if it's coming to them for repair.\r
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The big deal is that they keep their promis
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