I do customer service myself 10 hrs a day with a smile on my face and when I am having a bad day I still do my job and help the customer. These people at this location at FedEx Kinkos had no customers to help just me and all I had was a simple question of how to transfer a 8 x 10 picture to a cd-rom and all they told me was "over there on the computer next to the wall, read the paper and follow the instructions". What the hell? And the two employees turn around and keep chatting amongst themselves. I stand there bewildered as to why someone wouldn't actually show me what I need to be doing. I couldn't figure out what I needed to do even with paper instructions and asked repeatedly for their help and they actually tried to ignore me. So I just walked out with nothing.
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