I do agree they sometimes mess up orders and couple of people are rude or just quick on the phone. It is frustrating. But the food is quite good, except that prices keep going up and there are extra charges for stuff. We would order much more often or dine there if prices were just a bit more acceptable for us. Other people don't seem to mind though, it is always busy.
Pros: food comes fast, good service when dining in
Cons: phone orders rushed and messed up sometimes
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