I have used this laser treatement center in the past for leg veins and found the treatments successful. Recently I went in to have three small areas on my leg touched up. It was probably a 5 minute procedure, but I was told I was there for a half hour treatment and that the cost would be $260 as it is done by time. Areas were treated on my legs that I could not even see. The person treating me was new to me and the treatment flat out didn't work. I have had these treatments before and my belief is that the laser was not set appropriately. I called and spoke to several people. I asked for a short complimentary treatment on the three areas since I had and paid for a treatment that was not needed let alone didn't work. After several phone calls I was told I could come in for a discounted treatement as sometimes it takes several treatments to make the veins disappear. I understand that process, but it certainly didn't apply this time, it was simply a failed treatment. I will be looking for a new provider that is more customer service oriented. The appropriate customer service decision to give their time for 5 minutes to fix my issue instead of being greedy has cost them a customer.
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