I went to your Lucky Strike in Miami Beach today. Me and my family were bowling for 2 hours. We had 2 kids bowlingballs for both our kids. After an hour and a half of bowling 2 men and 2 kids came and started bowling next to us. Then one of the men came over and accused us of stealing a child's ball from their lane, took the ball and went back to his lane. When I confronted him he got upset and accused us of stealing their ball and we got into an argument. Their employees came over and solved nothing. This man came over and took the ball that we had been playing with for over an hour and instead of punishing the person who started this problem and offended us by accusing us of stealing AND cussing in front of our children their employees gave this person what they wanted. I do not understand this kind of mentality or reasoning. At their facility we spent in excess of $120 and the treatment we received was horrible.
Pros: has a cool karoake booth
Cons: its hot, full of crazys, customer service sux
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