Purchased 2 phones from them and the extended warrenty as well. When we needed to have one replaced because it was kicked in the pool we were told it was negligence because it was on the ground next to my daughter sunbathing. No surprise they said it would have to be reviewed. I thought all accidents could be considered negligent? Nothing in the contract on this. Guess I will be one more who takes their business elsewhere. The extended warranty is a ploy!
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