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Unethical Behavior - Review by citysearch c | Mo's Diner

Mo's Diner

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Unethical Behavior 4/1/2009

I have dined at Mo’s Diner many times, and the restaurant has always counted to one of my favorite places in Raleigh. My last visit was in March of 2008, and I paid with my credit card. A few weeks later, I reviewed my credit card statements and to my surprise the staff at Mo’s Diner had deducted a different amount. Upon this discovery I called the restaurant and spoke to the owner Mrs. Holly Mohajer. In a rather berating tone, I was told that I should call my credit card company to dispute the bill. I explained Holly that I do not intend to dispute the charges; after all I had dined at her restaurant but that I was charged the wrong amount. Judging from Holly’s reaction she clearly did not want to admit that her staff made a mistake. She was very short with me, not even trying to comprehend my concern. I asked her to fax me a copy of the bill, and upon receipt of the fax I was utterly disturbed because the bill was falsified and did not match my copy. The total did not add up, neither did the tip nor was it my handwriting. I contacted Holly again in order to get an explanation and settle the issue. However, the more she talked, the more she contradicted herself. Ultimately, she yelled at me and then she hung up. I still do not know what caused her unprofessional behavior to react so aggressive with me. Yet, I do know that I will not dine at Mo’s any more! Should you decide to dine there, do yourself the favor and pay in cash.\r \r more
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