I'm they guy that answered the phone for the gentleman below, and as every one knows, there's always two sides to a story. First, I did not answer the phone with ""What do you want?"", I answered with ""Hello, can I help you?"", the same way I've answered phones for Omega the last 8 years.Second, I did try to make the customer happy by offering to exchange any product he was not satisfied with new of the same, or with something different. This is the one year guarantee that Omega gives anyone who purchases their product from any of our independent contractors, and i know for a fact this was mentioned to the gentleman below.Thirdly, the website manta com has information on over 63 million small businesses in the US, and it does state that we've been in business since 1998 and we do gross over 30 million a year in business. Sometimes people you just have to use your common sense. If you don't want it don't buy it, everything your are purchasing is laying out right in front of you before YOU decide that you want to purchase it. Any business that deals with the public is never going to be able to make everyone happy, but I can honestly say 99% of our customers are satisfied, and the other 1% you can read about below.
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