The apartment - on site manager - needs training to be more diplomatic towards her tenants and her employees. She can be hot-headed, then she can be nicest person you would ever want to meet. She has treated tenants badly, but, of course, if you want a secure place to live, you need to be strict, but to the long time tenants and the great tenants, you need to be treated kindly. Be friendly, Peggy, that is all you need to do!!!!
Pros: Everything but Management
Cons: Management
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