I took my cocker spaniel to Pet Suites for a shampoo, nail clipping, and hair cut. He was dropped off at 9 am at which time he had an appointment saying I wanted him to had the standard cocker cut. I returned at 2pm and he still was not ready. They said there were other in front of him and he was still not ready. Fine. When we picked him up at 6 pm I was furious. My cocker spaniel had NO hair. They had shaved every inch of his body. His skirt was gone. His legs were cut to done to the bone. His back was so short I could see the freckles on his skin. They had even knicked his nipples! They said he was matted and they had to cut him that short. This is dog that is groomed and brushed regularly and lives indoors. He is a cocker and has curly hair. There is a big difference between curly and matted. The staff was unapologetic. Take your pet somewhere else for grooming!
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