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UNABLE TO REFUND FOR ITEMS BRIDE NEVER RECEIVED - Review by citysearch c | Bridal Gallery

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UNABLE TO REFUND FOR ITEMS BRIDE NEVER RECEIVED 4/28/2009

While in the store my sister and I had a great experience. I was able to find a headpeice that was perfect for quite a bit less than I had seen in other shops/internet. My sister bought me a levely bracelet to wear for my wedding reception. I also found a great pair of shoes, butthey did not have in my size in the store . They charged my card (over 100.oo) and said they would order them the next business day. I received a call that the shoe had been discontiued. I asked that they refund my card and was told they were unable to do so and a refund check would be mailed. 3 weeks nad several phone calls to the shop later I have received no check. There have been mulitple excuses, but no action. I can not even get the owner to call me personally despite repeated requests. I would not do business again with this shop nor recommend them! Pros: Nice jewelry selection Cons: Unable to refund for items never received more
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