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Great job, but better staff - Review by citysearch c | Arvell Moore Air Cond & Htg

Arvell Moore Air Cond & Htg

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Great job, but better staff 4/16/2009

I am writing once again to say how pleased we are with our new AC unit that was purchased from your company and installed last summer. After the installation an issue arose and I was at a loss as to what the cause was. Doug Cucco came, diagnosed the problem correctly and corrected it with the best answer. He really is an expert at his work. Anita Ramirez was such a help to me in so many ways. She was always available for information and assistance. And cheerful and good natured no matter what the situation. I wanted some technical informations from one of the vendors and he failed to send it. Anita, in my presence, kept the pressure on until he finally provided it. No small task. She was a real problem solver. You are fortunate to have such a fine employee. You can tell that I am happy with the choice I made of your company. I will recommend you any time the subject comes up! Pros: The employees, service more
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