I placed a huge order for a new construction house last year. I found their selection to be good, offering a variety of styles from traditional to contempory to even a few modern fixtures. Working with a rep to choose all my fixtures went smoothly. It wasn't until the order was placed and payment made that the service changed. I had quite a few bulbs missing from my order and two of the fixtures were not the right ones. It was like pulling teeth to get any response from customer service. And since then I have had to return to find specialty bulbs that are very specific to some of the units and they have been unwilling to help me re-order those parts. I rarely am ble to get a return call either. I give the low score mainly due to poor customer service.
Pros: Good selection of styles from traditional to modern
Cons: Customer service
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