We took our daughters pup to this clinic, it was closer than our normal vet, and since it was an emergency we thought he could help!
My daughters 10 week old registered mini-schnauzer was throwing up, not feeling well, and had been lethargic for a few days. Feeling that we must get him in as soon as possible, we made an appointment with a local vet, verses our normal vet.
Upon entering, we registered the pup, and took a seat, my husband and I stepped out to smoke a cigarette, waiting for our appointment, when re-entering the receptionist said ""I was hoping you would wait outside."" Quit confused, I asked ""why."", She said ""Well not so much ""you"" but the dog."" I said ""This pup has been sick, I do not want him exposed to the chilly air."" She got kind of hateful with me, and said ""fine I will just put you in a room."" (Ummm here is an idea, why did they NOT do this when we came in???)
After the vet finally came in the room, he was totally rude (now mind you it was 1:30 in the afternoon, and the parking lot was totally empty), He started verbally bashing us about the shot record, the pup was weened by his mother at 2 weeks. Since he was no longer covered by her immune system, we began the series of shots to vaccinate them against common illnesses. After informing him of that, he kept stressing ""MY EDUCATION."" I wanted to inform him that ""MY EDUCATION, told me that he had some serious issues with a bed side manner."" Keeping my mouth shut and trying to concentrate on the dog, I asked about a possible ""puppy flue."" He then informed me that before selling these puppies, I should have gotten them a ""well check"" by a vet.
I had already given him the shot record, which had a copy of the shots given to the puppy as well as a copy of--yes, thats right, the ""puppy well check"" given by our regular vet. I informed him that I had done so, and told him that if he had read the ""entire packet"" he would have read that the puppy had received a vet check.
He shut up and walked out of the room. Upon him coming back into the room, he said ""You mean to tell me that your ""regular"" vet was not available to see this pup."" I was floored. I simply stated ""I was looking for a closer vet, since this is NOT my dog, this is my 19 year old daughters, who does not live with me! I can see now that was a tragic mistake.""
After 100.00 and a horrible attitude from all people in this business, We did come to the conclusion that the pup simply had ""the puppy flue."" Thankfully he has recovered and is doing very well.
It is strongly my suggestion that you DO NOT use this vet if you are looking for friendly, and actual caring vets. Use Cranberry Veterinarian Clinic in Cranberry, the doc is very friendly as are the rest of the ladies that work with him.
Education is NO excuse for ignorance! No wonder he had an empty parking lot, and a lack of business!!!!
Jennifer Schnittker
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